Frequently Asked Questions


What is is an Exclusive E-Commerce Platform by BIN HASHIM PHARMACY & SUPERMARKET.

How can I pay for my order?

You can pay through Cash on Delivery, Visa/Master/UnionPay Credit/Debit Cards, and Credit Card on Delivery.

In which cities Delivery options are available?

Currently we deliver Nationwide in all cities across Pakistan.

How will I know that you have received my order?

Once an order has been placed, Order number has been generated which will be shown at your Screen. This will help you know that we have received your order.

Can I Change/ Edit my order once it has been placed?

You can’t edit or amend the order once order number has been generated.

Should I Register Myself in order to Order?

No, you can check out through guest also, but once you’re registered yourself, you can only login next time to avoid mentioning addresses again & again.

What are the delivery charges?

Standard Delivery Charges Rs.149 are applied.

What are the Maximum & Minimum Limits of Order?

Minumum Limit of Purchase Order is Rs 2500/-

Do you authenticate Order?

Before generating the order, our Representative will call you for confirmation.

How will I know if an item in my order is unavailable?

If you have placed an order for a product that is later unavailable, our sales Representative will inform you about the unavailability of specified product. You can either decide to order an alternative or cancel the order.